Electronic point of sale (EPOS) is a type of software and hardware that is used to help you run your business. Mostly used in hospitality, leisure and tourism, health and beauty, and a variety of other industries.
EPOS systems help businesses run more efficiently. EPOS systems, as opposed to traditional tills, not only record transactional information but also provide more detailed and thorough reports and analytics on many aspects of a business.
If you’re thinking about buying an EPOS system, you should know what the benefits of EPOS are and how they can help your business succeed.
Analytics and data to aid in business management
The first advantage of EPOS systems is their ability to provide analytics and a wide range of data to businesses.
As EPOS systems have many features, they are very appealing to many businesses. EPOS systems carry out business operations such as displaying business reports based on real-time data.
This means that when your employees conduct transactions, your EPOS system will collect this data and generate powerful reports, for example how many sales you made this week, which products you sold the most of, and how many refunds your company has issued in a week. This sales report data is useful to businesses because it allows them to see how effective their business is, identify which products sell, and optimise their sales processes.
Other reports that EPOS can generate include, employee management, loyalty schemes, and appointment and booking setup.
EPOS systems are the way forward for businesses to gain greater control over their operations, increase profits, and become more competitive by utilising all this data.
Improved customer service
Another advantage of using EPOS is that it improves customer service and customer satisfaction. EPOS systems make it possible to simplify the purchasing process for both customers and employees. Employees can provide accurate information about products and prices to customers.
Employees can check stock control, apply discounts, view customer order history, and avoid mistakes and errors when taking orders and adding up product prices.
Another advantage of an EPOS system integrations to kitchen printers can be included in a package.
An EPOS system can communicate between a till and a kitchen to ensure accuracy and reduce human errors.
Orders are sent and segmented automatically. For example, if you own a bar, a customer may order only drinks, and this order can be sent to the bar rather than the kitchen to avoid confusion and improve business operations.
Save Money and Time
A significant advantage of using an EPOS system is that it can save your company time and money. With so many useful and accurate features provided by an EPOS, it reduces the need for human resources while saving your company time and money.
EPOS Software is scalable to grow your business. Businesses will be able to reinvest funds in other areas of their operations.
Enhance inventory management
Another advantage of using an EPOS system is that stock control is integrated, making inventory management simple and easy. EPOS database is updated when a customer scans and purchases an item, and stock volume can be tracked and monitored directly from the EPOS system.
Like what you’ve heard so far? Then get in touch
Please contact one of our friendly and knowledgeable sales reps if you are looking for Online Ordering, EPOS, Payments, or Loyalty systems. If you’re curious about how Emergo can assist you, fill out our form and get started on your Emergo journey today.